Cookies & Legal Notice

Cookies & Legal Notice

Cookies & Legal Notice

A Cookies & Legal Notice informs users about the use of cookies on a website, explaining how data is collected through cookies, and provides legal information regarding the website’s terms of use, disclaimers, and compliance with applicable laws.

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Last Updated on September, 06, 2024

1. General

1. General

The content of the The X Bank website (the "website" or the "site") is provided for information purposes only, unless otherwise indicated, and does not constitute an offer to purchase or sell the products or services of The X bank, its partners or its affiliates.


Information and materials provided on the website are considered accurate when posted. However The X bank cannot guarantee that they are accurate or complete or that they will be current at all times. Furthermore, Internet software or transmission problems may produce inaccurate or incomplete copies of information and materials that may be downloaded and displayed on a user's computer.

The X bank reserves the right to modify the information and materials contained in the website without prior notice.

2. Terms and Conditions

2. Terms and Conditions

Each product and /or service offered by The X bank is a subject to a separate contract / agreement containing terms and conditions applicable in said agreement for the specific product/service. The products and services described on this website are available only in jurisdictions where they may be legally offered.

3. No FSCS Compensation Available

3. No FSCS Compensation Available

The X bank provides its customers a clear, fair and efficient safeguarding/customer protection according to FCA Regulations. Please note that, FSCS (Financial Services Compensation Scheme) cover is not available to customers’ relevant funds held by e-money firms. So, any customer funds held by The X bank will not be subject to FSCS cover.

4. Data Privacy and Confidentiality

4. Data Privacy and Confidentiality

The X bank complies with regulations related to the protection of personal information. In addition, it uses secure encryption techniques to ensure the confidential nature of the information it exchanges with you. However, complete confidentiality in the transmission of data is not always possible over the Internet, and privacy cannot be ensured at any time. Neither The X bank nor its affiliates will be responsible for any damages you may suffer if you transmit confidential or sensitive information to us and that information subsequently becomes public through no fault of ours.


We are committed to protecting the security, as well as the confidentiality of personal and financial information within the web server hosting our website and our internal computer systems. You will be protected against fraudulent activity resulting from a breach in computer security for which you are not responsible provided that you do your part which includes, among other things, guarding your password and preventing unauthorised use of your accounts.

5. Processing of Personal Data

5.1. Personal Data Collection

We will only use your personal data when legally permitted in the situations described below:

* When you send the completed contact form (e.g. name, telephone number, e-mail address) so that we can respond to your contact request;

* Where we need to perform the contract between the company and you

* Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

* Where we need to comply with a legal or regulatory obligation.

5.2. Transfer of your personal data

5.2. Transfer of your personal data

We use your personal data only for the identified purposes and within the scope necessary for achieving these purposes. Transfer will only take place (if at all) with the statutory requirements. Transfers to public authorities and administrative bodies only take place within the scope of mandatory national legal provisions or if it is necessary in cases of abuse or fraud activities for civil and criminal enforcement. Transfer for other purposes – in particular for purposes of address dealing – is excluded.

5.3. Data retention

5.3. Data retention

We store your personal data for as long as it is needed to fulfil the purpose for which they were collected notwithstanding any statutory retention obligations.

6. Cookies

6. Cookies

Cookies are small text files which are stored locally in your internet browser‘s cache memory, in order to be able to recognise it.

The information we receive and collect from prospects and customers is strictly related to the services we offer and execute. It is used primarily to understand how you interact with the Platform, improve our Website, ensure content is presented in the most effective way, communicate essential information about The X bank and the provided services and comply with legal and regulatory requirements.


You can disable cookies at any time by visiting the “settings” or “help” section of your browser. However, we would like to expressly make you aware of the fact that some parts of this website may possibly no longer function faultlessly without cookies.

7. No Warranties and Liability

7. No Warranties and Liability

The X bank does not represent or guarantee that the website will be at all times available and that will fully meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or losses of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive properties.

Registered Virtual Asset Service Provider in the Czechia, company registration number 21932506.

© 2024 TheXBank. All rights reserved.

help@thexbank.io

Empowering your financial journey, one transaction at a time.
Registered Virtual Asset Service Provider in the Czechia, company registration number 21932506.

© 2024 TheXBank. All rights reserved.

help@thexbank.io

Empowering your financial journey, one transaction at a time.
Registered Virtual Asset Service Provider in the Czechia, company registration number 21932506.

© 2024 TheXBank. All rights reserved.

help@thexbank.io

Empowering your financial journey, one transaction at a time.